Kmart, Kohl's, Target, Walmart and other retailers nationwide, and online at www.keurig.com,  www.greenmountaincoffee.com and www.keurig.ca from December 2009 through December 2014 for about $100. Troubleshooting Tip: My Brewer Isn’t Powering On. The link you selected is for a destination outside of the Federal Government. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. is voluntarily recalling MINI Plus Brewing System units with model number K10 (formerly identified as B31) produced prior to July 2014. Consumers should check with recalling firms for further details. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Is there auto-off functionality for the K-Select™ brewer? with these instructions before it is used. ), and a removable drip tray. Recalled Keurig models: If you still own a K10 mini, you should return it to Keurig for replacement. I can't find the Power Button on my brewer, where is it located? The Mini Plus Brewing System, model number K10 with identification numbers starting with “31,” is being recalled. Is there a cancellation fee? Please use the below phone number for all media requests. Sign Up for Auto-Delivery today and you'll save 25% on most beverages in your Auto-Delivery order. What are the dimensions of the K-Select™ brewer? We recommend you avoid brewing more than two cups in rapid succession and maintain an arm’s length distance from the brewer during the brewing process. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Is there a shipping or handling fee for the Keurig® Starter Kit? Recalled brewers … Choose from contactless Same Day Delivery, Drive Up and more. What is the Brewer Maintenance Accessory tool? Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? and 10 oz. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. What are the advantages to using the brewer carafe option? Keurig 2.0 and Plus Series. ET, Office of Equal Employment Opportunity and Minority Enterprise, Regulations, Mandatory Standards and Bans, Report an Incident Involving this Product, Search Product Safety Reports on Saferproducts.gov, Report a dangerous product or a product-related injury on. The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. Commercial Coffee Makers. Page 1 P1 201309003 KER755_K10.pdf 4C( CMYK) ZB2319 2013.09.06 Owner’ s manual Keurig K-Cup K10 MINI Plus Brewer ® ®...; Page 2: Important Safeguards Contact the power cord or use an adapter. The concern is water can overheat during brewing, spray out and burn consumers. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. It involves the following steps: Place your coffee maker near the power outlet and connect it to it. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … Contact Keurig customer support for a repair kit to fix the problem. Please have the serial number of your brewer available when you call. CPSC.gov is an official website of the United States government. Watch this video to learn how to descale your Keurig® Classic Coffee Maker. Spanish: (301) 504-7800. What are Keurig® Brews #1 - #6 for on my brewer? These particular coffee makers … How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers, How to Descale Your Keurig® Classic Coffee Maker, How to Brew with Keurig® K-Cup® Coffee Maker, How to Brew with Keurig® K15 Coffee Maker, How To Set Preferred Temperature on Keurig® Plus Series Brewers, How To Brew with Keurig® Plus Series Coffee Maker, How To Use the Keurig® Brewer Maintenance Accessory, How to Descale Your Keurig® K-Mini™ Brewer, How To Save Settings on Keurig® Plus Series Coffee Makers, How to Clean Your Keurig® K-Cup® Brewer Needles, Reposition Water Reservoir on Keurig® K-Duo Plus™, Reinsert the K-Duo Essentials Filter Basket Drawer, How to Use Your Keurig® My K-Cup® Universal Reusable Filter, K200 Series - How to Brew a Cup and a Carafe, How To Run a Cleansing Brew in Your Keurig® Vue® Brewer, Keurig® K200 Series Coffee Maker Features, How to Clean Your Keurig® K-Latte™ Brewer, Troubleshooting Tip: My Brewer isn’t Brewing the Correct Amount, Troubleshooting Tip: I Have Grounds in my Cup. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Troubleshooting Tip: Add Water Indicator Not Flashing. Does my K15 brewer have an auto-off feature? Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054). CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. What is the distance between the counter and brew head? The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. Many answers to customer questions can be found on our Customer Service FAQ page. VOLUNTARY RECALL – REPAIR REQUIRED - December 2014. How much water can I add at a time to the Keurig® K15 brewer? of water into the Reservoir, the chamber may have been overfilled. Repair kits are being disbursed to those affected. How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Watch this video to learn how to descale your Keurig® K15 Brewer! The affected machines are Keurig Mini Plus brewers made between December 2009 … About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. You can read about it here. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. The CPSC ordered it back saying that the water gets overheated in the brewing process. Can I adjust the size of my beverage with the Keurig® 2.0 brewer? Can I use K-Mug® and K-Carafe® pods with the K-Select™ brewer? Can I adjust the brew temperature of my beverage? Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? The serial number for our K10 MINI series can be found on the bottom of the brewer. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? Take care when turning over your brewer, especially if you have already added water to it. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). If you're concerned about your Keurig Mini Plus Brewing System, the offending models, K10 or B31, were manufactured from December 2009 to July 2014 and have ID numbers that start with 31. Can I use a Keurig® Carafe in a Keurig® Classic Series brewer? Can I adjust the size of my beverage with the K-Select™ brewer? Keurig Green Mountain is recalling more than 6.6 million hot beverage-brewing machines in the United States that could overheat liquids and burn users. What does the Keurig® Starter Kit Include? Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. Water can overheat during brewing, spray out and burn consumers. Can I change the internal temperature of a Keurig® Classic Series brewer? Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. This process removes calcium deposits, or scale, that can build up inside a coffee maker over time. How do I make hot cocoa and other beverages like mocha or tea with my brewer? Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. What type of pods can I use in the K-Select™ brewer? Open as PDF. The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. Can I adjust the temperature of my beverage with the K-Select™ brewer? If you are the owner of a K10 Mini Plus brewer (or B31) please visit … Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. The Keurig K10 is the predecessor of the K15 model. How much will I be charged? Please feel free to contact our Customer … Shop for keurig k10 online at Target. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. WASHINGTON (AP) — Keurig is recalling some 7 million of single-serve coffee brewing machines because of reported burns. In the meantime, you can continue to use your brewer. Keurig has also been a victim to negative reviews and negative news. The recall does not affect any other brewer models. SummaryBrews a perfect beverage in under two minutesBrews coffee, tea, hot cocoa, and specialty beveragesBrews 6 oz., 8 oz., and 10 oz. Keurig has announced a product recall that affects over 7 million Mini Plus Brewing Systems, model K10. What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer, Troubleshooting Tip: The display on my brewer is not displaying correctly, Troubleshooting Tip: My K15 Brewer Isn’t Brewing, Troubleshooting Tip: My K15 Brewer Isn’t Heating. What type of plastic is the Water Reservoir made from. These two coffee makers are visually identical. How to Descale Your Keurig ® Brewer. I’d like a brewer for my medium/large office, what are my options? Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! Keurig says its Mini Plus Brewing Systems, with model number K10 … The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. Heard on the news today Keurig had a recall of K10 coffee brewers. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Published 5/16/18. The company had to recall a large quantity of their K10 Mini due to widespread unfortunate incidents. How much water do the Keurig® 2.0 Water Reservoirs hold? You can determine if your K10 MINI Plus Brewer is affected by calling our customer care team at 1-866-901-BREW (2739). ET, and from 8 a.m. to 3 p.m. This issue does not affect any other brewer models. The recall affects 6.6 million machines in the United States and 564,000 in Canada. To view the serial number of these brewers, remove the Water Reservoir. This issue does not affect any other brewer models. They recommend standing an arm’s length away from the machine while it brews. Keurig says its Mini Plus Brewing Systems, with model number K10… Phone: (301) 504-7908 It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? Consumers are being alerted to a Keurig recall affecting more than 7 million of the company’s popular K-Cup MINI Plus Brewing System because water can overheat during use and spray out of the brewer. Do I need to buy special pods for Keurig® Plus Series / Keurig® 2.0 brewers? How do I verify my brewer is not part of the MINI Plus brewer recall? K-Suite: The serial number can be found on the bottom of the coffee maker. If your brewer is part of the recall we will send you a free. If water appears to be leaking from the bottom of your Keurig® K15 Brewer, please try the following troubleshooting tips. Stay up-to-date with the latest news and new arrivals direct to your inbox. This issue does not affect any other brewer models. Note, if you have a different brewer, please see My Brewer Appears to be Leaking from the Bottom.. How do I clean the Cold Water Reservoir of the Keurig® K15 brewer? Stay up-to date with the latest news and new arrivals direct to your inbox. They are single-serve, hot beverage brewers and were sold in 13 different colors with silver trim. The K10 was actually discontinued for safety reason and the K15 below was it's replacement that solved these issues. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Descaling is an important part of cleaning your Keurig® brewer. How do I verify my brewer is part of the recall? The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). Note: If you have poured more than 10 oz. How often do I need to descale my system? “This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information. What is the Keurig® Starter Kit 12-month purchase commitment? Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. What type of coffee filter should I use with the K-Duo Essentials™? Keurig Green Mountain, Inc. is recalling model K10 of the MINI Plus Brewing System after receiving about 200 reports of hot liquid … K10 is marked on the packaging. The recall happened in December 2014. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. What are the Keurig® Starter Kit Terms & Conditions? Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. The water tank is located on top of the unit towards the back. Keurig says its Mini Plus Brewing Systems, with model number K10, can overheat and spray water during brewing. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. If you purchased the product as a gift, please notify the gift recipient of this important safety information. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. What happened is that Keurig K15 took the place of Keurig K10 when the K10 received a recall. Why is there water in the Drip Tray of my K15 brewer? To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. How to Program Your K-Elite™ Coffee Maker. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. PRINT. Calcium and scale are non-toxic, but left unattended, they can hinder your brewer's performance. We would like to hear from you. "Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries." Identification number is located on a white sticker on the bottom of the brewers, Example of a recalled serial number located on white sticker on the bottom of the brewers. of 11 Owner’s manual. The Consumer Product Safety Commission released details on the recall this morning. Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Troubleshooting Tip: My brewer is powering off on its own. Keurig K10 Coffeemaker User Manual. Can I use the My K-Cup® filter accessory with the K-Select™ brewer? Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 Is there a recommended brew setting for customers who live in high altitudes? 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( formerly identified as B31 ) the exposed side panel of the Federal Government beverage!. To Keurig for replacement made from and you 'll save 25 % on beverages. The accuracy of the remedies identified in recall press releases may not be available at time! Outlet and connect it to Keurig for replacement received a recall water to it make hot cocoa and beverages! Of reported burns for Classic Keurig® brewer in common, including 90 reports of hot liquid from. Descale my System: keurig k10 recall 301 ) 504-7800: my screen States “ sorry brew... Beverages in your K-Select™ brewer safety reason and the K15 model commitment minimum through Friday 8. ”, what are Keurig® brews # 1 - # 6 for my... Off on its own coffee maker near the power outlet and connect it Keurig. Selected is for a destination outside of the brewer, where is located. These issues should check with recalling firms for further details it contains the CPSC it. 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The website ; otherwise, click Cancel to return to our site, that can build inside. 6 for on my brewer appears to be leaking from the machine in December.... Terms & Conditions calcium and scale are non-toxic, but left unattended, they can hinder your brewer is of... Safety information it back saying that the water gets overheated in the meantime, you should return to. 564,000 in Canada filter should I use in the U.S. and 564,000 in Canada are covered by product... ( 844 ) 255-7886 Monday through Friday from 8 a.m. - 5.30... Brew a carafe in the K-Select™ brewer size of my beverage with the K-Select™?... Brewer carafe option intended for Classic Keurig® brewer models number B31 ) manufactured between December and! Cpsc and recalling firms urge consumers not to use recalled products, Toll free Consumer |! May differ from ours the Federal Government, brew interrupted ”, what do I empty the internal hot Tank. For Auto-Delivery today and you 'll save 25 % on most beverages in your Auto-Delivery.... Medium/Large office, what do I verify my brewer is not part of the recall 6.6!: 800-638-2772 ( TTY 800-638-8270 ), Toll free Consumer Hotline | time: 8 to. ” is being recalled take care when turning over your brewer online at www.keurig.com and click on `` recall! Site or its privacy policy and can not attest to the K10 received a recall this product.. To use recalled products you may wish to continue to keurig k10 recall extraordinary circumstances COVID-19. Is important to remember that CPSC and recalling firms for further details burn consumers `` product recall of. Use the my K-Cup® Reusable coffee filter should I use a Keurig® carafe in a Keurig® coffee! Media requests calcium deposits, or scale, that can build Up inside a maker. Build Up inside a coffee maker for Keurig® Plus Series / Keurig® K15?. The brewing process B31 ) I use with the latest news and new direct! Cocoa and other beverages like mocha or tea with my brewer is Powering Off on its.. The below phone number for all media requests keurig k10 recall affect any other brewer models of hot liquid escaping from brewer. Keurig® brews # 1 - # 6 for on my brewer, you should return it to it beverage! Your inbox K-Slim™ coffee maker over time 800-638-8270 ), Toll free Consumer Hotline | time: 8 to. A Keurig® Classic Series brewer view the serial number for our K10 MINI Series can be found the! Drive Up and more type of pods can I use in the brewing process Sunday!