Nous utilisons des cookies et des outils similaires pour faciliter vos achats, fournir nos services, pour comprendre comment les clients utilisent nos services afin de pouvoir apporter des améliorations, et pour présenter des annonces. On the next page, under the heading "Browse Help Topics," hover over (or tap if on mobile) "Need More Help?". Or your membership expired. Click the button that appears with the word "Chat" to commence an online conversation with a customer service rep. This is not the most efficient way to reach them, but it can allow you to air an problem, potentially drawing a more thorough addressing of the issue from the company. Fortunately, there are several simple ways to do this. Reinvent the Amazon Relay load board with Relay Auto-Refresher. When you select to be contacted by phone, be prepared to receive a phone call from their customer service within a few minutes. If you want to contact the carrier delivering your parcel, use the contact details provided in the table below. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Their customer service representatives can help guide you through the ordering process, but you will need to place your order through the site. You go into My Orders, then click Cancel Item on what you want to cancel. I received my package but not an invoice sheet, why? Amazon Relay, quietly launched last month and first reported by CNBC, saves truck drivers time when fulfilling orders from Amazon's Fulfillment and Sort Centers by allowing truck drivers to pre-register loads and attain access to gate passes on their phones. By signing up you are agreeing to receive emails according to our privacy policy. Whom should I contact? Amazon Relay is primarily for internal use and will likely not be opened up as a stand-alone platform. Let Amazon know exactly why you're contacting them and what you think the best solution is to the problem at hand. Amazon Relay provides carriers access to our freight network, giving fleet owners and owner operators the opportunity to grow their truck driving businesses. If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts. I need my Visa card credited with a refund of this amount. The good news is that the answer is yes, they do. On the next page, select the general area of concern from the four topics offered "An Order I Placed," "Devices," "Digital Content and Services," or "Prime or Something Else. So Amazon Relay is ok if youre heading for a backload. Go to Amazon Pay, click Shoppers, and then sign in using your Amazon credentials. I don't have any account with Amazon and didn't order anything. Tailored Insurance Group. No. I did not receive the item I ordered. Please watch the instructional videos to learn How to activate and How to use SWIFTRELAY. "I know this isn't your fault, I just want to find a way to resolve this fairly. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Can you help me correct this?”. Amazon Relay helps truck drivers save time at Amazon Fulfilment and Sort Centres. Drivers invited by their carriers get added benefits, such as visibility to executed loads (Load History), ability to report delays… If you have any questions or suggestions, please contact us at admin@swiftrelay.io or via Telegram @SWIFTRELAY. We've been helping billions of people around the world continue to learn, adapt, grow, and thrive for over a decade. Sometimes, you may also have the opportunity to click a button at the bottom of the chat window that will connect you with a human representative. I received a different item. 12 Volt Timer Relay, DROK 0.1s to 999min 50mA 4-Mode On-Off Automotive Digital Delay Relay, Electric Delay Timer Switch, Cycle Time Delay Module with LED Display 4.4 out of 5 stars 69 $16.99 $ 16 . Click the drop down bar(s) under "Tell us more.". If you haven’t yet opened a merchant account, but have questions, contact sales. We look forward to hearing from you! Contact the service department and ask for your money back. Sign up to 10 Things in Tech You Need to Know Today. While logged in and on the main page, scroll to the bottom of the page and, under the column labeled "Let Us Help You," click on "Help. Every dollar contributed enables us to keep providing high-quality how-to help to people like you. Yes, you can get 24/7 support by calling their customer support number or using the live chat feature. Amazon Relay helps truck drivers haul Amazon loads efficiently by guiding them on where to go, when to get there, and provides gate information for faster gate entry. Yes. If that doesn't work, you can contact your card issuer to dispute the charge. What’s the email address for Amazon customer service? The Google search "does Amazon have a phone number" returns about 2 billion hits. Rhett Jessop. Maybe you're not logged in on your TV. 6. Overview . Amazon's "Contact Us" page will walk you through the process of contacting for specific issues, while recommending that you call the company. Their system keeps selecting them as the carrier and the rate is insanely low. Why Do Amazon Relay Auto-Bookers Get … If the bot can’t answer your questions, it will connect you to a human customer service representative. I’d like to return the bathrobe and to get the towel that I ordered. My account has been kept on hold for some random reason that Amazon is giving, they aren't replying mail. For general inquiries, you should email primary@amazon.com. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/65\/Contact-Amazon-Step-1-Version-8.jpg\/v4-460px-Contact-Amazon-Step-1-Version-8.jpg","bigUrl":"\/images\/thumb\/6\/65\/Contact-Amazon-Step-1-Version-8.jpg\/aid1231084-v4-728px-Contact-Amazon-Step-1-Version-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"