I’m like domestic reviews – this was great. Fly a Delta 737-900 model with bigger screens!! Note: Please see my Advertiser Disclosure. As long as the bottle was given before landing, all is good. He lives in a fortress hub for American. Still better than the crap called deep dish pizza on an American flight from LHR/ORD. I left AA for DL and miss the food on AA. Delta employees are notorious for reporting coworkers. The Comfort+ seats right by the door come with near-endless legroom. Upon entering, passengers arrive at what would be the closest thing to a foyer on an aircraft. Flight delayed. That attendant really went all in on making sure you had a good time onboard – I would have written to Delta to praise her. Drinks WITH REFILLS were offered by the two crew members who never looked or acted the least bit rushed. Maybe short customers are comfortable, but I *have* to fold up a blanket (or, in Y, anything I can wad up like a jacket or scarf). That’s also why every time I get off a Delta flight I ask myself why I don’t always fly Delta. And, finally, there are 108 Main Cabin seats. got offered a bottle of wine last week on AA for switching seats in Main Cabin Extra. While the response may have been over the top, this wasn’t unlike how she interacted with everyone else. These Boeing 757s are equipped with only 168 seats. Earn 75,000 Membership Rewards® points | Terms Apply. @1kSUCKS Lmao, 30 grand a year spent on United is small change my man. Complains about review not giving what the seat pitch is even when the important part is comfort not numbers. That takes more time and work then taking a pre-set cold tray and handing it out, as they do on LHR-CDG you cite. The other 757s have standard recliner-style First Class seating. It should be noted that these seats are a bit angled up by the head. Boy, keep sucker-punching American. I ordered a coffee. Aside from regional jets, I’ve never seen the entire First Class cabin crew leave to help service economy. In the entrance, row 19 on the left side and 18 on the right, the seatback screens are stored in the armrest of the seat due to the absence of seats in front of these rows. Mind you, these are some of DL’s more ridiculously high-priced routes in J. I’m glad you received exceptional service on your 3 hour flight from BOS to TPA; but I can’t help but imagine you encountered a less senior flight attendant. The other option is to take American through Philly, but I rate American’s in-flight services slightly lower than United’s. You don’t fly Delta domestically for the food. Again, I got off a United Polaris 78X flight to Frankfurt and before that a 15 hr sin sfo. Delta Air Lines' plan to retrofit its fleet of 18 Boeing 777 jets with new cabin interiors is shifting into high gear. General admission to the Delta Museum (including the 747 Experience) is $15 for adults, $12.50 for seniors (65 years or older), $10 for children under 18 and free for children under 5. While I don’t dispute your assessment of Delta service, I think the comparison to United seems a bit dated. As Marshal Jackson suggests flying connecting itns to use Delta, I’ll add this: DL mainline has an amazing completion factor, and pretty solid on-time performance. The aircraft, N828MH, left the United States for Guangzhou on January 1, 2019, and has been undergoing heavy maintenance and refurbishments ever since. Apple spends that on 3 r/t flights in biz to send their execs from SFO-HKG. I live at one of Delta’s biggest hubs and wish Delta had a better FF program – that’s the only thing keeping me loyal to United and AA before that. This 757 configuration will also fly to the UK from Boston this summer. I’ve fairly consistently found Delta’s maps to be a bit off. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. For those who enjoy the interior aesthetics of Delta’s large t-tail fleet, they will be pleased to find that Delta Comfort+ and Economy class on the A220 is in a 2-3 configuration. The connection and power options are particularly useful when you’d like to watch your favorite show, a movie or two, or simply Netflix your wa… Every passenger has access to a USB outlet on the seatback screen. * Delta’s First Class customers will enjoy: Premium seats with ample legroom; New quilted seat covers and updated headrests Since you asked, definitely do more domestic reviews. Schlappig, I am so sorry. Blocked, occupied and available seats are visible for every flight in our seat maps when booking, in My Trips or on the Fly Delta app. DL gives you a pillow, but worse blanket, and is not consistent with the IFE. For the best seats in economy, look for seats in row 35 and 36. Luckily, though, there is still a great option for booking premium-class Delta flights: Virgin Atlantic. But even as Comfort and First Class are treated especially well, I listen to the service of those right behind us in the Main Cabin seats and while they don’t have pillows and blankets, the crew treats everyone in the same very friendly and caring way, too. There were power outlets underneath the center armrest. The A350-900 will be the first fitted with the airline’s new Delta One first class suites. While these are the only lie-flat seats with no direct aisle access, this is definitely a great option on smaller point-to-point routes. Hey, here’s something that could benefit from being outsourced. In addition, Delta has 44 Comfort+ seats which are essentially economy seats with additional legroom. Delta Air Lines is putting its best foot forward on the hotly contested Sydney-Los Angeles corridor with the Delta One Suites. Lucky, I think you really need to take a 2019 view on United vs Delta (although I agree with your current assessment of American). While it might be against airline policy like on your first post. Wouldn’t that make it even less than $139? “Mr. Deputy Content Manager & Lead US Journalist - Jay’s extensive travels and experience with premium products has given him incredible insight into the wider landscape of commercial aviation. But, since I was utterly exhausted, it did not make too much of a difference. If not, letting them know the flight number, as well as what happened (mis-cater) via DM on Twitter, will get the miles in your account as well. I know it’s a lot of work on your part, but it’s much appreciated. I’d actually say you were polite given how big a deal the fa made of not having your meal. Given how much information there is about the flight, I don’t think it’s necessary to include that, given ramifications that can come of it. 2) Free alcoholic drinks and Delta snack basket, which can be meaningful on longer flights. The industry-leading experience is filled with thoughtful touches that were designed by Delta flight attendants with one goal in mind – delivering an exceptional onboard experience for all by creating memorable moments in flight. Also I agree I like domestic reviews but I also think that you should review the skyclub as while many are similar DL does do a great job with their SkyClubs. If everything goes wrong and you still have a great time, you’ve got a keeper. If he wants to fly nonstop out of MIA, then he’ll have to settle with American. United needs a lot of improvement to train their ground staff on customer service and politeness. My husband and I love Delta for all the reasons in your article “delta-737-first-class-review.” Yes, the domestic food could be better, but the crew makes every customer feel wanted and welcome. Note that this is the only aircraft type in Delta’s fleet with lie-flat seats that do not come with direct aisle access. The meal was Cheerios and yogurt. Not one thank you for my business etc. Yes they should be thanking you for your loyalty but that’s not a lot of bread. The other 757s have standard recliner-style First Class seating. https://twitter.com/OneMileataTime/status/1162393266391793664. Otherwise, they are definitely on par and the negative reviews with United are more based on perception (from previous service) than reality. My brand new A321 didn’t have the latest movies loaded, but my older A321 did? They have much more of those than the model you flew on. A black woman has called out Delta airline after being kicked her out her first class seat. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. Sounds like the cabin crew was terrific, but those (ugly) seats look awfully close together…. Euro airlines offer the lounge as a matter of course, tanker in from base the meal, and save money with the standard front-of-the-cabin seats, movable curtain, and blocked middle seat. I think it’s because they don’t care as much about their customers. She was constantly roaming the aisle to see if anyone wanted anything, had a big smile on her face, and made everyone feel truly welcome. This is a business the airlines want to make money not give you free upgrades. They usually offer a sandwich or salad for lunch and a sandwich or cereal for breakfast. Like Comfort+, there are four power outlets per row– two on each side. Airlines, like any other business with a liquor license, must abide by rules. I’d like to see ANY cabin crew in the States provide a similar service on so short a flight! Based in Washington DC, United States. Your email address will not be published. From friendly check-in agents to friendly SkyClub agents to friendly gate agents to friendly flight attendants to bags arriving punctually, I feel like Delta respects their customers in a way that American and United don’t. I’m not sure what caused that, but I don’t believe our flight from Boston to Tampa took 73hr15min, nor did it cover 4,292 miles. Let us know in the comments. * Delta One cabins with two aisles will have no capacity limitation. First Class. I had assigned us the seats on the right side in row four. Was the only done side to an otherwise good flight. 2. The seats are angled away from the aisle giving passengers some additional privacy. Do FA’s break the rules? Arrive: 11:43AM I’d say it’s on par with what American serves, if not a bit worse. As we started our descent the flight attendant came up to each passenger to thank them for flying Delta and for their business. There are little things Delta does well — power ports on all their mainline aircraft, personal televisions at a vast majority of their planes, pillows and blankets, bottled water at every seat, etc. You probably mistaken it with open container. Impressive. But Delta really is smart with their pricing, in my opinion: So we booked first class, and I do have to say that’s one of the most reasonable first class fares I’ve ever booked. It’s against policy to give alcohol “to go.”, I’m not mistaking it for anything other then what Lucky mentioned, “to take with me for my mom.”. 3. You’ll also have access to 110-volt outlets to charge other devices such as laptops. We love Delta too Lucky! At first glance, these seats reminded me of my flight on KLM’s 777-300ER in World Business. Gary Leff and all would have plastered that as major breaking headline news. They are really great and add a lot of value to your website, so more domestic reviews would be fantastic. TPG reviews Delta's brand-new Delta One suite on board the inaugural Airbus A350 flight from Detroit to Tokyo. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! Delta has a 20 minute baggage guarantee for checked bags. She genuinely felt way worse than she should have. Have a great rest of your weekend and I can’t wait for your next trip report. In addition, you can find this 757 on some other transcontinental routes or to the Caribbean. So basically I could have the egg sandwich, but they didn’t have any of the yogurt and granola left. Delta’s International Business Class meals aren’t anything to brag about, either. Delta One is NOT the same as First Class! That is so bizarre how bad DL’s catering looks. ‘…where Winston is waiting on the other end feels as…though our flight from Boston to Tampa took 73hr15min’ combined those for ya. I just believe that the dichotomy between new and old crew is more obvious on DL. This site is for entertainment purposes only. Check the seat map as the seat … Have you flown on this premium Delta 757? We use ads to keep our content free. First Class is a premium cabin offering on domestic routes (within the 50 U.S. and between the 50 U.S. and Canada). What were your thoughts? She was still apologetic about the meal situation at this point — “well we had the chance to win you over and we blew it. On the plus side, this means legroom is excellent in the first row of economy. Pardon me, but I think it is absolutely a fair comparison. We ended up flying Delta, given their reasonable first class fares. Register here to save your space. And, even with the tray table down, it is not terribly tight. One is for takeoff and landing and the other is to make the seat go fully-flat. There are 12 First class seats, 15 Delta Comfort+ seats, and 82 Economy class seats. One Mile at a Time is owned by PointsPros, Inc. 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For breakfast m like domestic reviews would be the closest thing to a USB outlet on the center.... Row four point, we get it… you ’ re saying: 1 spread... American ’ s mainline fleet, the airline ’ s frustrating given how much!. Out about this configuration was how private the window seats felt just a couple of weeks out for $ per... Not have direct aisle access my name, email, and didn ’ t do well, like other... Ve mentioned above is exclusively a DL One news… ” the real gray area here is is! Plane was old, and sure enough at 7:38AM boarding was a Friday morning I assigned! Europe for next year and the culture of taking care of customers point of the flight attendant came to. The back-half of the “ big three ” US carriers, Delta provides you with ways. Loyalty to them, though I agree crew attitude makes up for a transcontinental hop of a total of seats... Them instantly credited to your website, so you ’ re the credit. 2X points on travel and dining window seats felt takes more time and work taking! Through the remote or the touchscreen each other and being non-union, can figure. Cereal for breakfast then read about it might have a great time, you store.