Ask Question Asked 12 days ago. My keyboard cover stopped working all of a sudden and I'm not sure why. The Microsoft Bluetooth® Keyboard features time-saving shortcut keys and pairs with your laptop via Bluetooth. It wasn't until a co-worker recommended that I try purchasing a separate Bluetooth LE (Low Energy) dongle. They were connected fine and were working, w hen I tried today, neither device could be seen by Win8. Read honest and … Right-click on the drivers, and click Uninstall. To see how, go to Install Surface and Windows updates. The compact design features a choice of colors¹ to complement your style, and up to 12 months of battery life.² The keyboard still attaches, but now protrudes, and the plastic appears prone to damage in this configuration. Edit: Keyboard port on the Surface died after a week. Then turn on your computer and connect the keyboard to check if the issue is solved. 3) Reconnect your keyboard. Everything worked out of the box great except for one thing: Microsoft Surface Ergonomic Bluetooth Keyboard. The issue is well illustrated in WindowsUnited’s picture below. Windows will prompt you to confirm the device’s removal. You are unable to type anything in the address bar. Active 12 days ago. The keyboard works fine on an andriod tablet but not with the windows computer. Microsoft Bluetooth Mobile Keyboard 6000 & Microsoft Wireless Notebook Presenter Mouse 8000. The Microsoft Surface Pen adds extra functionality to your Surface, but this stylus isn't without faults.It's been known to stop working on occasion, so here are some of the best solutions for fixing your Surface Pen so you can get back to writing, drawing, and … They sent me a keyboard, which did not fix the problem, then out of nowhere, the keyboard just started working again. But once a month, it suddenly stops working. To fix the issue, it’s advised that you reinstall the keyboard drivers. Sometimes, all you need to do is disconnect and reattach the keyboard cover to solve any problems with it. Method 2: Perform a two button shutdown. 2) Restart your Surface. Microsoft Modern Keyboard with Fingerprint ID might also be called Surface Keyboard with Fingerprint Reader. Find and double-click on keyboard to see the drivers. Find Bluetooth, and click Run the troubleshooter. When the cleaning operation finishes, wait around two to three minutes. I just hate that now I might have a gimped base keyboard, with a perfectly working tablet. I feel like it's locked or something but cannot find info. Then I have to struggle to unpair it and then pair it again, and it is showing connected but still not working. My keyboard died after a week which prevented the keyboard from working. Note: If the Bluetooth troubleshooter didn’t get the job done, repeat the process, but this time choose Hardware & devices. Same issue as others. It is Ebay or nothing if the keys don't just fix themselves. If you have a new Surface Arc Mouse, old school IntelliMouse Explorer 3.0, or a Sculpt Ergonomic Keyboard from Microsoft you will want this app to enable even more features. It also shows up in the bluetooth list with the bluetooth icon, rather than a keyboard icon like other keyboards. If a reset resolved the issue, this means that something changed in your Surface’s software that caused the Type Cover or Keyboard to not work. Troubleshoot problems with Surface Keyboard, Surface Ergonomic Keyboard, and Microsoft Modern Keyboard with Fingerprint ID Before you begin, get the latest updates In many cases, downloading and installing the latest updates for Windows and your Surface will fix the issue. Buy Microsoft Surface Type Cover Keyboard Black(not Included with The Device) online at low price in India on Amazon.in. Microsoft Bluetooth® Mouse features precise scrolling and navigation. Microsoft's awesome ergonomic keyboard finally works over Bluetooth New, 51 comments The Surface Ergonomic Keyboard is pricey at $129, but your wrists will thank you This allows you to quickly convert the tablet into a laptop or vice versa. Go to Search, type devicemngr, and open Device Manager. I made sure the attachment point was cleaned and did all of the tips on the help page such as cleaning with alcohol and shutting down. I purchased this keyboard to replace a Microsoft Natural 4000 Keyboard. As someone who types around 120 words per minute, I'm very picky when it comes to keyboards. The Surface Pro 4 will garner oohs and ahhs from Microsoft fans due to its high end specs and the growing fan base, but it has even more potential if the keyboard had the option to also be detached. Follow further on-screen instructions. Method 4: Reset Surface. Click OK to remove the driver. Unplug the keyboard, and leave it off for some time so that your Surface recognizes that your keyboard is disconnected. There are times when your drivers might not be the latest or the best, and that can lead to this and many other problems. So somehow Apple has managed to get a Bluetooth keyboard working just fine. Microsoft Surface Laptop 3, i5 1035G7 8GB, 256GB SSD, Windows 10 1909 and with Lubuntu 20.04.1 the keyboard and trackpad don't work. Some faulty files or configurations on your system can result in Surface keyboard not working, while resetting your device can help you clear them. THANK YOU. Solution 5 – Reinstall Bluetooth drivers. Once I did, I was golden. Check out Microsoft Surface Type Cover Keyboard Black(not Included with The Device) reviews, ratings, features, specifications and browse more Microsoft products online at best prices on Amazon.in. Initially, I had connectivity issues when setting up and while using the keyboard. Linux lite seems to pair the keyboard correctly as you can see from the output of bluetoothctl info: [bluetooth]# info F1:8D:75:97:13:1B Device F1:8D:75:97:13:1B As you add programs and apps back onto your device, check your Type Cover or Keyboard for functionality. They made me reset my Surface which was a painful process, and it did not fix the problem. PROBLEM SYMPTOM: In Windows 10, if you open Microsoft Edge web browser and try to type something in the address bar, nothing happens. Lubuntu + Microsoft Surface Laptop 3 - Keyboard and Trackpad Not Working. The keyboard attachment uses a proprietary connector to connect the keyboard to the Surface Pro. However, it is now possible that the keyboard may not … on that. the enter key does not submit the number. I have Linux Lite 3.2 64-bit installed in an Intel NUC6i5SYK. The initial issue was the keyboard and mouse not working in WinPE. Operating system: Windows 10: Works with Bluetooth Smart Ready Device with Human Interface Device (HID) support, Mac OS 10, Android 5.0, Android 4.4.4, Android 4.2, iOS 9, iOS 8 Top-line system requirements: Requires a PC that meets the requirements for and has Windows 10 Surface devices: Surface Pro 4, Surface Book, Surface Studio Seems to be an ongoing and unresolved issue. After the uninstallation is complete, reboot your computer. Get an exchange ideally at a Microsoft Store to make sure that you get a new unit rather than a refurb. The keyboard would sleep often and wouldn't wake up. Hopefully Windows will detect the Keyboard. On the Surface Go however it appears the keyboard connector is not symmetrical, meaning the magnetic connectors and guide bar do not fit in properly when reversed. If this method works for you, you will be able to use your keyboard now. I played around with a bluetooth headphone iI have and i was able to connect the keyboard to the computer after i connect someting else to the laptop first. And in keyboard settings, I am unable to adjust the modifier keys, as I can with other keyboards. The Microsoft Surface Bluetooth Keyboard is by far the best keyboard I've used. I have Windows 10 in my laptop, and I am using Microsoft Surface Bluetooth mouse from quite a long time. Samsung slate (retail not build) Windows 8 CP. I can now kick off the task sequence and the image is correctly applied, however, when the Windows 10 Autopilot OOBE starts, keyboard and touchpad are not responsive. [Windows 10 Fix] Keyboard Input Not Working in Microsoft Edge, Start Menu, Cortana and Lock Screen - Last updated on December 16, 2017 by VG. There may be corruption issues with your tablet hardware that interfere with your keyboard, and a simple restart is not enough to get rid of them. The Microsoft Surface Pro 7 has a special removable keyboard. Viewed 21 times 0. To use Microsoft Modern Keyboard with Fingerprint ID, your PC needs to be running Windows 10 Anniversary Update or newer, and have Bluetooth 4.0 LE or newer. Just wish MS would think about the pro consumer and sell the base separately! Yes I switched on the Bluetooth discovery through the control panel. This is my second time with this problem. This is now fixed, I updated the boot image with the Surface Laptop drivers. 1st time I called Microsoft and spent hours on phone. Find helpful customer reviews and review ratings for Fintie Microsoft Surface Pro 6 / Surface Pro 5 / Pro 4 / Pro 3 Type Cover, [7-Color Backlit] Ultra-Slim Portable Wireless Bluetooth Keyboard with Trackpad and Built-in Rechargeable Battery, Gray at Amazon.com. BUt the keyboard still doesnt stay connected and responsive. The backlights of the keyboard still work, however the keys nor the touchpad do. Restart your computer. 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